Request Your Credit Report

If you have recently applied for credit, housing, employment or had any other adverse action taken against you based on information provided by Teletrack, you are entitled to receive a copy of that same information free of charge. Consumers can request a free copy of their report annually. For a copy of your report, please mail your request to Teletrack PO Box 740008 Atlanta, GA 30374. Please include a copy of your proof of identity and a document that confirms your address . In addition, we will reinvestigate any information that we maintain which you believe is inaccurate and will correct any such information that is determined to be inaccurate or incomplete.

Please Note: We cannot inform you of the specific reasons why you may have been denied. We can only supply you with the same information given to the lender at the time of your application.

Complete and mail this form

Please complete a consumer request form and mail the completed form to our office:

PO Box 740008
Atlanta, GA 30374

Attention: Consumer Disputes Department

Request a Re-Investigation

After carefully reviewing your credit report, you may find recorded information that you wish to dispute. To request a complimentary re-investigation by Teletrack, call (877) 309-5226.


Opt-Out of Unsolicited Credit and Insurance Offers

The Fair Credit Reporting Act (the “FCRA”) allows Teletrack  to include your name and address on prescreen lists used by creditors or insurers for sending you unsolicited offers of credit or insurance. If you would like your name and address to be removed from such prescreen lists for 5 years—”beginning 5 business days after the date Teletrack receives your request”—please call us at: (877) 309-5226.

If you are unable to print the form, you may mail us your written request and include the following information:

  • Your first, middle and last name (include Jr., Sr., III, etc.)
  • Your current address
  • Your previous address (if you have moved in the last 6 months)
  • Your Social Security number and your date of birth
  • A statement whereby you request the permanent removal of your name from the prescreen lists that Teletrack provides to businesses that send firm offers of credit or insurance
  • Your signature

Please note the following:

Removing your name from prescreen lists does not affect your ability to apply for or obtain credit or insurance.

While your name will be permanently removed from the prescreen lists that Teletrack provides to businesses for the purpose of making a firm offer of credit or insurance, you may continue to receive offers from sources that do not use Teletrack to compile their prescreen lists.

Complete and mail this form

If you would like to permanently opt-out from such prescreen lists, please download and print the attached form, complete and sign it, and return it to us at the address below:

Opt-Out Request
PO Box 740008
Atlanta, GA 30374


If you have previously opted out and you desire to have your name and address included in prescreen lists provided by Teletrack, please call us at (877) 309-5226 and we will assist you with your request.

Information on Fraud Alerts

If you suspect that you have been or are about to become a victim of fraud or a related crime, including identity theft, you may contact the nationwide consumer reporting agencies to request a fraud alert or other alerts permitted under the Fair Credit Reporting Act be placed in the files such companies maintain on you. The addresses, phone numbers and websites are as follows:

P.O. Box 740256
Atlanta, GA 30374
(800) 525-6285

P.O. Box 9556
Allen, TX 75013
(888) 397-3742

P.O. Box 6790
Fullerton, CA 92834-6790
(800) 680-7289

If you are a victim of identity theft, you should contact the Federal Trade Commission’s Identity Theft Hotline to obtain more detailed information about how to protect yourself and recover from identity theft and to file an identity theft complaint.

By sharing your identity theft complaint with the FTC, you will provide important information that can help law enforcement officials across the nation track down identity thieves and stop them. The FTC can refer victims’ complaints to other government agencies and companies for further action, as well as investigate companies for violations of laws the agency enforces.

You can file a complaint online at by phone through the FTC’s Identity Theft Hotline, toll-free: 1-877-IDTHEFT (438-4338); TTY: 1-866-653-4261; or write: Identity Theft Clearinghouse, Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580.

Human Trafficking

I have information on my Teletrack credit report that is a result of being a victim of human trafficking. What can I do?